SNHU Program at the Lebanese Association for Scientific Research (LASeR) is searching for a proactive Program Coordinator who is passionate about assisting students as they progress through their academic journey to join the team by the beginning of September 2021.

About the Program

SNHU scholarship is a blended learning university scholarship program where students study on-site with Southern New Hampshire University (SNHU), a US-based University, and pursue their bachelor’s degree while being in Lebanon. The aim is to provide access to higher education programs including Associate’s and Bachelor’s degrees to refugees and vulnerable learners with a specialization in Business, Communication, and Health Care Management through LASeR.

Learning framework

  1. Students work exclusively on projects to demonstrate their mastery of the required skills through CfA (college for America) platform. Competency-based education (CBE) is designed to develop workplace-relevant knowledge and skills.
  2. Rather than measuring learning by hours in the classroom, CBE measures learning by projects and assessments. Each degree program defines specific learning goals. Those goals are broken down into competencies.
  3. Students complete projects for review by professional educators and subject matter experts. In addition to being provided with a full variety of educational resources, they can also make use of their existing knowledge and skills to demonstrate mastery of the required competency.
  4. If your project shows that you have mastered the skill, you move on to the next requirement; if not, you can go back and re-submit your project as many times as it takes to master the skill.

Job Summary and Scope

The Program Coordinator works to assist the program manager with the coordination of resources, equipment, meetings, and information on time and within budget. The main goal is to ensure smooth and quality program delivery. The program coordinator is expected to oversee small parts of the larger program. On a day-to-day basis, the key responsibilities will typically involve maintaining program documentation, such as plans and reports; assigning tasks and controlling schedules; communicating the program’s progress to team members and other stakeholders; and following up with the students. They must be able to interpret student needs and provide individualized service, as well as dealing with students who may be confusing or demanding.
The successful Program Coordinator will have extensive knowledge about their institution and a strong desire to assist in student and program development. Ideal candidates will be organized, communicative, accessible, and negotiator.

Applicants must be residents of Tripoli or the nearby area.

  • Document students’ academic and behavioral performance
  • Work with the Program Assistants, Academic Advisor, and Program Manager to coordinate work activities and meet deadlines
  • Help prepare budgets
  • Analyze risks and opportunities
  • Oversee program procurement management
  • Monitor program progress and handle any issues that arise
  • Act as the point of contact and communicate program status to all participants
  • Create and maintain comprehensive program documentation, plans and reports
  • Ensure standards and requirements are met
  • Assign tasks to internal teams and assist with schedule management
  • Organize workshops and training when needed
  • Providing students positive and constructive feedback
  • Inform and, if necessary, refer students when academic, attitudinal, attendance, or other personal problems require intervention by other professionals
  • Provide counseling for students in need
  • Schedule and meet regularly with students
  • demonstrates a concerned and caring attitude toward students
  • Establish a friendly, encouraging and welcoming environment for students to approach them when needed
  • Promote high standards for academic success and behavior and continually encourage students to meet them
  • Coach students weekly, bi-weekly, or monthly
  • Audits, monitors, and evaluates individual student progress
  • Help students define and develop realistic plans through their coaching sessions
  • Makes appropriate referrals to students perceived as at-risk, acts as an advocate as appropriate
  • Monitor the office filing system (OneDrive) and retrieve records, documents, and reports and ensure that all needed documents are at place
  • Maintain records and confidential student evaluation records
  • Coordinating between the students and the program administration
  • Managing deadlines of delivery of students
  • Following up and coaching students, and giving them the support needed
  • Work with the program manager on the development, growth and expansion of the program
  • Monitor the implementation and report accordingly
  • Keep records of financial statements (payment orders), reports, memos, invoices letters, and other financial documents
  • Coordinate events, orientation days, universities, English class, Internships (find, coordinate and follow up)
  • Evaluate students’ internship report
  • Act as a resource person for students and interns and casual help as required.
  • Performs other related duties in accordance with instructions from the Program Manager.
  • Typically reports to the Program Manager
  • Fluent in oral and written English skills
  • Dynamic attitude, multitasking, and team player skills
  • High reporting skills
  • High problem solving and multitasking skills
  • Exceptional time management and organizational skills
  • Track the advancement of students
  • Sharp attention to detail and high professionalism
  • Reliable and diligent worker
  • Very careful about students’ and the program’s confidentiality
  • Excellent Microsoft office and computer technology skills
  • Excellent interpersonal and influencing skills
  • Previous experience in working with refugees
  • Knowledgeable of institutional regulations, policies, offerings, and procedures
  • A desire to help students in their academic journey, from enrollment to graduation.
  • Outstanding listening and facilitation skills – capable of managing and facilitating group discussions with program participants
  • Ability to mobilize people – to develop and maintain relationships with students to ensure effective participation in the program
  • Able to sit, stand, and move around for long hours at a time
  • Excellent negotiation skills and problem-solving skills
  • Professional and pleasant attitude to meet with students, staff, and partners
  • Flexible timing (occasionally requires work in the evenings and/or on weekends)
  • Strong analytical and qualitative skills
  • Dynamic attitude, multitasking, and team player skills
  • Ability to work independently and to take initiative
  • High reporting skills
  • Exceptional time management and organizational skills
  • Sharp attention to detail and high professionalism
  • Reliable and diligent worker
  • Excellent Microsoft office and computer technology skills
  • Excellent interpersonal and influencing skills
  • Coaching experience is a plus
  • Education management experience is a plus
  • Knowledge of the American education system is a plus

Period of Employment: till the end of 2021 renewed based on funds and performance

Location: mainly in Tripoli at LASeR premises

Contract type: Full time

Salary: $800 – $1,000

Deadline: August 25, 2021 midnight

Starting date: September 1st the latest

Education requirement: Minimum of a bachelor’s degree in education or a related field. Master’s degree is a plus.

Experience: 2-4 years